Privacy Policy | Data Security Information

1. Introduction

Welcome to Qumymai.com ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and store your information when you visit our website, use our services for construction material delivery, or interact with us in any way.

By accessing or using Qumymai.com, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our policies regarding your data.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1 Personal Information

Contact information (name, email address, phone number, delivery address)
Account information (username, password)
Transaction data (purchase history, payment information)
Communication records (customer service inquiries, feedback)

2.2 Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent on site, click patterns)
Location data (general location based on IP address)
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

To provide our construction material delivery services and fulfill orders
To create and manage your account
To process payments and prevent fraudulent transactions
To improve our website functionality and user experience
To communicate with you about orders, services, and promotions
To personalize your experience and offer relevant products
To analyze usage patterns and optimize our operations
To comply with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Contract fulfillment: Processing necessary to deliver our construction material services and fulfill our contractual obligations to you
Legitimate interests: Processing that serves our legitimate business interests, such as improving our services and preventing fraud
Consent: Processing based on specific consent you have provided
Legal compliance: Processing required to comply with applicable laws and regulations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how you interact with our website and allow us to remember your preferences.

Types of cookies we use:

Essential cookies: Required for basic website functionality
Preference cookies: Remember your settings and preferences
Analytics cookies: Help us understand website usage patterns
Marketing cookies: Used to deliver relevant content and advertisements

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

6. Data Sharing and Disclosure

We may share your information with:

Service providers: Third parties who help us operate our business (payment processors, delivery services, hosting providers)
Business partners: Construction material suppliers and logistics companies necessary to fulfill your orders
Legal authorities: When required by law, court order, or governmental regulation
Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

7. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls and authentication procedures
Staff training on data protection
Data breach response protocols

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate information
Right to erasure: Request deletion of your data in certain circumstances
Right to restrict processing: Request limitations on how we use your data
Right to data portability: Request transfer of your data to you or a third party
Right to object: Object to processing based on legitimate interests or direct marketing
Rights related to automated decision-making: Not be subject to decisions based solely on automated processing

To exercise these rights, please contact us through the methods described in the "Contact Us" section.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The duration of our relationship with you
Legal obligations to retain data for certain periods
Statute of limitations for potential legal claims
Business and operational requirements

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy regularly for any changes.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer through our website contact form.